Your Mobile App for
Amazon Connect

Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other type of interactions from your mobile device. Easily expand Amazon Connect beyond your contact centre. Available for Android and iOS.

Any interaction, anytime

“Mobile Connect allows our team to be on the go and answer customer calls wherever they are. Mobile Connect is our choice because of its performance and its pricing model which scales along with our business."

Juan Pablo Vargas Rodriguez
CTO at Oasis

Features

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Handle voice, chat, Whatsapp interactions

Control your status

Fully integrated with

Salesforce

Highest level of security: fully integrated with Amazon Connect

Want to discover all features? Watch our

demo video

Handle voice, chat, Whatsapp interactions

Control your status

Call via WebRTC or PSTN

Highest level of security: fully integrated with Amazon Connect

Want to discover all features? Watch our

demo video

Use cases

Liked by

Pricing

We offer two different types of models to meet your needs and use cases; a pay-as-you-go model where you pay for every hour logged in and a a monthly subscription model which provides unlimited use for a fixed number of concurrent users.

Free trial

Completely Free

Start with a 10-day free trial, fully featured with no limitations.

Up to 100 users

$0.18 user/hour

Up to 100 users you pay $0.18 per user per hour logged in to the app.


Charged monthly

Up to 500 users

$0.16 user/hour

Up to 500 users you pay $0.16* per user per hour logged in to the app.

Charged monthly

+500 users​

$0.14 user/hour

For 500+ users you pay $0.14* per user per hour logged in to the app.

Charged monthly

Free trial

Completely Free

Start with a 10-day free trial, fully featured with no limitations.

Concurrent users

$29.99 user/month

Unlimited use for a fix amount of users logged in simultaneously. Minimum 10 users. Monthly charged.

Charged monthly

Location

Ideal Systems NV Harensesteenweg 232
Box 2.10 B-1800 VILVOORDE, BELGIUM

Email

mc.notifications@idealsystems.be

Social media

Contact Form

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