Your Mobile App for
Amazon Connect
Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other type of interactions from your mobile device. Easily expand Amazon Connect beyond your contact centre. Available for Android and iOS.
Any interaction, anytime
“Mobile Connect allows our team to be on the go and answer customer calls wherever they are. Mobile Connect is our choice because of its performance and its pricing model which scales along with our business."
Juan Pablo Vargas Rodriguez
CTO at Oasis
Features
Handle voice, chat, Whatsapp interactions
Control your status
Call via WebRTC or PSTN
Highest level of security: fully integrated with Amazon Connect
Want to discover all features? Watch our
Handle voice, chat, Whatsapp interactions
Control your status
Call via WebRTC or PSTN
Highest level of security: fully integrated with Amazon Connect
Want to discover all features? Watch our
Use cases
Banking & insurance
Legal advisors
Branch workers
Claim handlers
Customer advisors
Sales
Sales reps
Inside sales
Account Managers
Healthcare
Doctors
24/7 dispatch
Nurses
Facility management
Team leads
Repair workers
Field workers
and many more
Showroom employees
Home workers
Hospitality workers
Liked by
Pricing
Location
Ideal Systems NV Harensesteenweg 232
Box 2.10 B-1800 VILVOORDE, BELGIUM
mc.notifications@idealsystems.be
Social media
Useful links
Contact Form
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